LONG SUTTON & WELLParish Council


Hart Flooding - Residents Survey

As many of you are aware we have had some flooding in the district following the heavy rain on Thursday. Please can I ask that you encourage affected residents to fill in our online flood survey. https://www.hart.gov.uk/hart-district-council-flooding-survey

If they have been affected by raw sewerage flooding it is essential that they report this directly to Thames Water. This can be done either via their online survey https://www.thameswater.co.uk/media-library/home/help/emergencies/flooding/sewer-flooding-questionnaire.pdf or by ringing 0800 316 9800.

Reporting flooding every time it happens is essential because it provides the evidence we need to bid for funding. An example of this is the August 2015 flood event where we had a enough reports of internal property flooding in Fleet to a) convince the Environment Agency and Hampshire County Council that there was a serious flooding issue in the area and b) to enable them to secure funding to investigate whether there are any viable flood mitigation options in Fleet. They have recently recieved this funding.
Even if home owners have reported their flooding in the past, it is worth reporting again. Multiple reports from the same property shows up where the highest risk of flooding is and therefore which areas should be priorities for protection.
As one person on my own I am going to struggle to visit every affected resident but I will try and see those who have had water come into their homes (this doesn't include garages).
I have attached the Ready for flooding leaflet from National Flood Forum which they may find helpful. As there are often questions about who is responsible for maintaining what I have attached a diagram that might clear this up as well as a leaflet from Hampshire County Council on the maintenace of ditches.
Thank you for your help in this matter.

Kind Regards,
Susanna Hope BSc MSc
Flood Risk Infrastructure Engineer
Hart District Council
Civic Offices, Harlington Way, Fleet, Hampshire GU51 4AE
01252 774210


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